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X 2points) Choose the best responses. Write your answers in the boxes.




Business Communication. Telephoning and Business Letters.

X 1point) Choose the correct word for each sentence. Write the words in the boxes.

X 1 point) Complete each sentence with the opposite of the word in brackets. Choose from the following list. Use each word once only.

 

A.approximate B.marked C.private D.permanent E.complex F.light G.partial H.compulsory  

1. The new complaints procedure has been a ____ success. (COMPLETE)

2. Have you got the ____ sales figures? (EXACT)

3. There's a lot of ____ industry in the area. (HEAVY)

4. Wearing a tie was ____ in his office. (OPTIONAL)

5. Wages have risen more slowly in the ____sector. (PUBLIC)

6. The company has a ____ management structure. (SIMPLE)

7. There was a ____ improvement in efficiency. (SLIGHT)

8. He's got himself a ____ job as a mechanic. (TEMPORARY)

 

               
               

 

 

1. She works for an advertisement/advertising agency.

2. How will the increase in interest rates affect/effect your sales?

3. My bank manager has agreed to borrow/lend me another $2,000.

4. We've had to cancel/postpone the meeting until next Monday.

5. My plane was delayed/postponed by an hour due to computer failure.

6. Before coming here, I studied economics/economy at university.

7. I am interested/interesting in their new camera.

8. She applied for a job/work as a personnel officer.

 

1.  
2.  
3.  
4.  
5.  
6.  
7.  
8.  

 

1.8. (9 x 2points) Complete each sentence with the correct form of 'make' or 'do'. Translate the sentences into Russian.

1. There's a rumour going round that Pelly's are going to _____ a bid for Squash International.

2. Please _____ your best to get these typed before 5 o'clock.

3. Who shall I _____ the cheque out to?

4. If we don't get some orders soon we'll have to _____ some of our workers redundant.

5. I'm afraid you'll have to _____ without the other photocopier until we can get the part we need from the suppliers.

6. We've been _____ business with them for over thirty years now.

7. Considerable progress has been _____ and we hope to put some concrete proposals to our members tomorrow afternoon.

8. The bank has decided to_____ extra provision against bad debts this year.

9. They've been _____ a roaring trade since they decided to advertise on local television.

 

 

 

1. Can you give me a quotation?

A. We haven't any more available.

B. This price is very competitive.

C. They cost $3.30 each.

 

2. Can we have a higher discount?

A. It depends on the number you order.

B. The prices are our lowest.

C. It's not so much.

 

3. We are thinking of buying your products.

A. Then take advantage of our introductory offer.

B. Business is good at present.

C. Share prices have been falling lately.

 

 

4. Can you offer the large size at the same price?

A. No, it's cheaper.

B. No, it's more expensive.

C. No, the price is unchanged.

 

5. Are the terms CIF?

A. No, no credit is allowed.

B. Yes, goods are supplied only if cash is firm.

C. Yes, goods are sent to the customer's place.

 

6. Are those your most favourable prices?

A. Yes, we have plenty available.

B. Yes, we can't reduce them.

C. Yes, they are very important.

 

           
           

 

2.2. (10 x 1point) Complete these two conversations with sentences from the list below. Use each sentence only once. Write your answers (letters A, B … or J) in the boxes.




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